Toll free: 1-800-528-9167
Barcode Automation, inc. 207 N. Moss Rd Ste 105 Winter Springs, FL 32708Hours of Operations:
This interview was conducted by email on June 27, 2014 with installer Matthew W. Melton
What is your name?
Marla Miller, CCAM, PCAM
What company are you with?
General Manager of Niguel Shores Community Association
You've had BAi Readers for 15 years now. Do you know what problem existed that our system helped solve?
We had a different reader before and handed out cards that were inserted into a reader. This was very problematic because they could be passed around with no controls in place. In addition, owners did not like the fact that at times it was difficult to insert the card into the reader. We needed more controls and to have the owners happy with the gate system. In changing to the BAi Readers we have control over the person that can enter the community.
At the front entrance you're using our now discontinued BA-220, in the back entrance you have our newer BA-440. Has the BA-440 met or even exceeded expectations? When the 220 does eventually give out do you think you'll be upgrading it to the 440 as well?
In addition to the two you saw, we have 3 other entrances and they all have the older BA-220 readers. Once those 4 gate readers no longer work, we will be upgrading them all to the 440 reader. We purchased the newer 440 about 6 months ago. It was difficult to install, because it is not the same positioning on the base as the old 220. We also had a few issues with it reading the bar codes at first due to the fact that it is a little more sensitive, but we got that all worked out. We have been very happy with the performance of the readers over the past 15 years and will continue using this system.
You have a variety of decals now including custom ones. Are they used for different usages and has it helped keep everything organized?
Yes, we have blue, red and black (NSCA) bar code decals. The blue ones are for the owners that have a waiver to park on the street overnight. The red decals are for guests of residents that are visiting the community and the black are specifically for an owners vehicle in Niguel Shores (NSCA).
Would you recommend Barcode Automation readers to others?
I would definitely recommend these readers, they are accurate, convenient and do the job we need done, with very little down time. Our owners and staff have been very pleased with these readers and we will continue to use them.